Shipping
When will my order ship?
We aim to process and ship orders placed on working days as quickly as possible. Placing your order before 11am on a working day increases the chance it will be shipped the same day. However, processing times may vary based on order volume, so your o
Where is my order dispatched from?
Orders are dispatched from our warehouse in Prestons NSW 2170, and select retail stores.
What countries do you ship to?
At the moment we ship to Australia. If you are in New Zealand please visit dbjourney.co.nzIf you are in South Africa please visit dbjourney.co.zaIf you are elsewhere, please visit www.dbjourney.com
Has my order shipped?
As soon as your order has been dispatched, we will send an email to let you know. The shipping confirmation email will include a tracking number for your parcel delivery. If you believe that your order should have shipped by now but you have not rece