dbjourney-nz

No, online orders cannot be returned or exchanged in our retail stores.Have questions or need assistance? Our friendly customer support team is here to help!Reach our via online chat, an&#xA0;<a href="mailto:customercare@hellyhansen.com.au" target="_blank" title="mailto:customercare@hellyhansen.com.au" style=" text-decoration: inherit;">email</a> or call (02) 8068 8600.

No, online orders cannot be returned or exchanged in our retail stores. Have questions or need assistance? Our friendly customer support team is here to help!. Reach our via online chat, an email or call (02) 8068 8600.

Can I return or exchange my online order in store?

Returns and Exchanges

How do I cancel my order?

I'm missing an item from my order

What payments do you accept?

How can I change my order after it's placed?

Where can I see my order history?

My order was unsuccessful but I appear to have been charged?

Can I edit or add anything to my order?

Order

When will my order ship?

Where is my order dispatched from?

What countries do you ship to?

Has my order shipped?

Shipping

I want to return my order

What is your return policy?

Can I exchange an item?

What do I do if my item(s) arrives damaged?

Authorised Repair Centres

Warranty

Warranty and Repairs

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Using this website

Can I return or exchange my online order in store?Updated 4 months ago