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How can I change my order after it's placed?Updated 4 months ago

Once your order has been confirmed, it's not currently possible for you to change it prior to dispatch for your own security.

We may be able to cancel your order but you need to be quick about it. Please call us on (02) 8068 8600 as soon as possible, and we will do our best to fulfil your request. However, we cannot promise that they will be able to cancel the dispatch of your order as our warehouse uses automated systems that once in place cannot be stopped.

If your order has already been shipped, you will need to return the order to us.

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