dbjourney-nz

Db is committed to getting your products to you as quickly as possible. In the past year, we made significant investments to improve our ability to meet your high delivery expectations.&#xA0;Today, we pride ourselves on being able to ship the majority of orders the same day they are placed. So that you can get going on your new adventure in no time. Given this ambitious target, we are not able to offer cancellations after the order confirmation is issued.&#xA0;We do however offer a free and convenient 30-day return service and we will be delighted to support you with this in case you would like to return your order. You can simply process it as a return and get a full refund. Note that you must have received the order prior to initiating a return.

Db is committed to getting your products to you as quickly as possible. In the past year, we made significant investments to improve our ability to meet your high delivery expectations. Today, we pride ourselves on being able to ship the majority of

How do I cancel my order?

Order

I'm missing an item from my order

What payments do you accept?

How can I change my order after it's placed?

Where can I see my order history?

My order was unsuccessful but I appear to have been charged?

Can I edit or add anything to my order?

When will my order ship?

Where is my order dispatched from?

What countries do you ship to?

Has my order shipped?

Shipping

I want to return my order

What is your return policy?

Can I exchange an item?

Can I return or exchange my online order in store?

What do I do if my item(s) arrives damaged?

Returns and Exchanges

Authorised Repair Centres

Warranty

Warranty and Repairs

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Using this website

How do I cancel my order?Updated 4 months ago